Full Stack
Marketing Agency
for
Led by brothers Austin and Zander Arthur in West Orange, Florida, a full-service partner for brands ready to stand out and scale up.
Don't hire a marketing director who calls in sick. Get a contracted marketing team that never misses a day.
Client Satisfaction with a Focus on Innovation
Stars and Stripes Marketing Services is a Winter Garden, Florida-based marketing agency delivering comprehensive digital solutions. We provide customized services including web development, graphic design, digital advertising, software development, social media management and multimedia production. Operating on a monthly retainer model, we focus on high-value accounts with personalized attention, tailoring strategies to each client's business goals while staying current with the latest technology, including AI integration.
Learn All About SSMSOver 12 Years of Building Trust
Among Hundreds
Meet The Teams
Stars and Stripes Marketing Services operates through four specialized teams, each led by experts with over 10 years of experience in their fields. The Executive Action Team oversees strategy and client relationships, the Digital Marketing Team runs campaigns and advertising, the Web Development Team builds digital platforms and software, and the Multi-Media Design Team shapes visual content, graphics and brand identity.
Our Product
While you work with your team, your ChatRep earns.
ChatRep AI is our own product: an AI representative that lives on your website, answers customer questions around the clock and captures leads while your staff stays face to face with the people in front of them. Every business gets its own private knowledge base, guardrails, branding, chat preview, lead capture and admin portal.
Clients can have it configured and managed as part of their engagement with us, or license it on its own.
Answers 24/7
Your representative responds instantly about services, pricing, hours, policies and next steps, even when the team is offline.
Trained on your knowledge
It answers only from your approved website content, documents, policies and FAQs, with guardrails that keep every conversation on topic.
One embed code
Drops onto Wix, WordPress, Squarespace, Webflow, Shopify or a custom site as a floating widget or inline frame.
Full admin portal
Teach it, set guardrails, test the chat, review conversations, capture leads and control branding from one dashboard.
Live on your site in minutes, answering only from content you approve.
Included with every retainer
The Command Center
Our proprietary client portal
Our own client portal, built in house and given to every client we serve. Your work boards, CRM, requests, creative library, advertising analytics and billing live behind one login, so you never have to ask an agency what is happening again. You can see it.
Click any screen to explore it
The Command Center · Liberty Ridge
Good morning, Dana.
Sprint 42 is 68% complete. Three deliverables are waiting on your review.
Open tickets
6
2 in review
Delivered
14
this month
Leads captured
37
+41% vs. last month
Ad spend
$4,280
$1.16 per click
Sprint 42 progress
68%- WDTFall catalog landing pageIn review
- MDTTrail Series launch reelDone
- DMTSearch campaign restructureIn progress
Recent activity
- AA
Austin A. moved “Trail Series reel” to Done
12m - ZS
Zander S. commented on “Catalog page”
1h - DR
Dana R. approved 4 creative assets
3h
Dashboard: One landing screen: what is open, what shipped, what it earned. Demo account shown; no client data is ever displayed.
Live work boards
Watch your sprint move in real time.
Custom CRM
Your pipeline, your stages, your goals.
All analytics
Meta, Google and your site in one view.
Creative library
Every finished asset, filed the day it ships.
Let's do something GREAT together!
Stars and Stripes Marketing Service
12200 West Colonial Drive Suite 300K
Winter Garden, Florida 34787