Included with every retainer
The Command Center
Our proprietary client portal
Most agencies send a report. We give you the room the work happens in.
Every Stars and Stripes client receives their own private portal: live work boards, a custom CRM, request tracking, a self-filling creative library, advertising and website analytics from Meta and Google, team permissions and billing, all behind one login at no extra charge.
Click any screen to explore it
The Command Center · Liberty Ridge
Good morning, Dana.
Sprint 42 is 68% complete. Three deliverables are waiting on your review.
Open tickets
6
2 in review
Delivered
14
this month
Leads captured
37
+41% vs. last month
Ad spend
$4,280
$1.16 per click
Sprint 42 progress
68%- WDTFall catalog landing pageIn review
- MDTTrail Series launch reelDone
- DMTSearch campaign restructureIn progress
Recent activity
- AA
Austin A. moved “Trail Series reel” to Done
12m - ZS
Zander S. commented on “Catalog page”
1h - DR
Dana R. approved 4 creative assets
3h
Dashboard: One landing screen: what is open, what shipped, what it earned. Demo account shown; no client data is ever displayed.
- Included free
- with every monthly retainer
- One login
- for boards, CRM, analytics and billing
- Built in house
- and extended for clients every week
Why we built it
Hiring an agency should not feel like sending money into a black box.
The common complaint about marketing partners is not the work. It is the silence between the work. A monthly PDF that arrives late, screenshots pasted into an email, a file link that expired, and no honest way to see what is in progress right now.
So we built the opposite. The Command Center is the same operating system our production teams run on, opened up to the client. When our developer moves a ticket, you see it move. When a video is finished, it appears in your library. When ad spend shifts, the number on your dashboard changes.
Transparency is not a service line for us. It is the product.
Screen by screen
This is our proprietary client portal, exactly as clients see it.
Real screens from the Command Center, captured from a demo organization we built for this page. No client data is ever shown.
The dashboard
Everything that matters, the second you log in.
Open work, delivered work, leads captured, spend and revenue live on one screen. No digging, no status email, no waiting until Friday to learn where things stand.
- Live sprint progress
- Deliverables waiting on you
- Spend and revenue side by side
The work board
The same sprint board our production teams work from.
Every ticket carries the team that owns it, the people assigned, priority, comments and a full activity log of who touched it and when. When our developer moves a ticket, you watch it move.
- Ticket-level ownership
- Comments and mentions
- Complete activity history
The CRM
A pipeline shaped to your business, not a template.
We configure stages, columns, revenue goals and terminology around how your organization actually sells, whether that is booked patients, sponsor tables, donations or signed contracts.
- Custom stages and labels
- Goal and revenue tracking
- Bulk edits and smart sorting
The analytics
Meta, Google and your website in one honest view.
Meta Ads, Google Ads, GA4, Search Console and website traffic pulled live into one dashboard with trends, funnels, audience breakdowns and creative previews. One place, one login, no tab shuffling.
- Live platform connections
- Trends, funnels and audiences
- Creative previews with results
The creative library
Every finished asset, filed the day it ships.
Ads, videos, graphics and web work sync into your library automatically, newest first, searchable by keyword and ready to download or share with a public link.
- Automatic delivery sync
- Smart keyword search
- Shareable public links
What is inside
Twelve reasons clients stop asking for status updates.
A dashboard that answers the only question that matters
Open work, delivered work, leads captured, money spent and money made, on one screen the moment you log in. No digging, no status email, no waiting until Friday to find out where things stand.
Live work boards, not status reports
The same sprint boards our production teams work from, mirrored into your portal. Every ticket carries the team that owns it, the people assigned, priority, comments and a full activity log of who touched it and when.
Requests that route themselves
Submit a website change, an ad, a video or a design and it lands in the right team's queue automatically, with the right owner, the right priority and an estimate attached. You get an email the moment it is delivered.
A CRM shaped to your business
Not a generic pipeline. We configure stages, columns, revenue goals and terminology around how your organization actually sells, whether that is booked patients, sponsor tables, donations or signed contracts.
Every analytics platform in one view
Meta Ads, Google Ads, GA4, Search Console and your website traffic pulled live into one dashboard with trends, funnels, audience breakdowns and creative previews. One place, one login, no tab shuffling.
A creative library that fills itself
Every finished asset our teams produce is synced into your library the day it ships, newest first, ready to download. Nothing lives in a chat thread or an expired file link.
Comments, mentions and real notifications
Tag anyone on a ticket and they get a branded email instantly. Status changes, assignments and closures all notify the people who care, with per-user controls so nobody drowns.
Roles, permissions and clean separation
Admins manage the organization, members do the work. Every account is scoped to its own organization, so your data is only ever visible to your people and the team assigned to you.
Billing without a phone call
See your plan, what is included, what is used and update your card from the portal. Nonprofit and gifted accounts see their own layout instead of an invoice.
Built for the phone in your pocket
The entire portal is designed mobile-first: full-screen ticket sheets, thumb-sized quick actions, collapsible sections. Approve a deliverable from the parking lot.
Analytics notices and site monitoring
If a site is not live yet, if tracking is missing, if a feature has not been configured, the portal tells you plainly instead of showing a confusing zero.
Customized per client, not per template
Service labels, board naming, terminology, enabled modules and branding are configured for each organization. Your portal wears your logo and speaks your language.
Getting started
Your portal is live before your first sprint is.
- 01
We build your portal
Your organization, logo, users, permissions and modules are configured before your first sprint begins.
- 02
Your accounts go out
Every person on your team gets a co-branded welcome email with their own login and role.
- 03
The work goes in
Requests, tickets, creative and analytics flow into the portal automatically as our teams produce them.
- 04
You stay in command
Check it daily or monthly. Either way, the record of what we did and what it earned is always there.
Straight answers
Questions we get about the portal.
- Does the Command Center cost extra?
- No. Every client on a monthly retainer gets it at no additional charge, from our smallest plan to enterprise. Higher tiers unlock additional modules such as the CRM and advanced advertising analytics.
- Is this an off-the-shelf portal?
- No. We designed and built it ourselves, and we extend it continuously. When a client needs something the portal does not do yet, we build it, and every client benefits from it.
- Can my whole team have access?
- Yes. Add as many users as you need, each with an admin or member role. Admins manage the organization and its people; members create requests, comment and track work.
- Which analytics platforms connect?
- Meta Ads, Google Ads, Google Analytics 4, Google Search Console and website platform analytics, pulled live so what you see matches the source.
- Is my data private?
- Yes. Access is scoped to your organization and enforced at the database level, not just in the interface. The demo shown on this page is a fictional company created for illustration.
- What happens if we stop working together?
- You keep everything we made for you. We will export your creative library and records so nothing is stranded behind a login.
Let's do something GREAT together!
Stars and Stripes Marketing Service
12200 West Colonial Drive Suite 300K
Winter Garden, Florida 34787